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Our Privacy Policy
Purpose
This Privacy Policy is designed to comply with
applicable privacy legislation in Canada. It is also designed to help
individuals understand how their personal information is managed in
the Enhancing Interdisciplinary Collaboration in Primary Health
Care (EICP) Initiative.
Scope
Those individuals protected by this Privacy
Policy include customers and prospective customers. This Privacy
Policy applies only to information collected during the course of
commercial activities.Exceptions
If the policies and procedures outlined in this
document do not address a specific situation, individuals are expected
to contact the EICP Initiative Chief Privacy Officer for guidance or
clarification.
The Principles
Our Privacy Policy is designed to comply with
applicable privacy legislation in Canada. It incorporates the
following 10 principles:
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Accountability
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Identifying Purpose
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Consent
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Limiting Collection
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Limiting Use, Disclosure and Retention
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Accuracy of Personal Information
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Safeguarding Personal Information
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Openness
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Access to Personal Information
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Challenging Compliance
If we change our Privacy Policy in the future,
those changes will be included in updates to our official Privacy
Policy, wherever it is made available. Thus, you will always know what
information we collect, how we use it and how we protect it. When
personal information that has been collected is to be used for a
purpose not previously identified, the new purpose will be identified
to you prior to use. Accountability
The EICP Initiative is responsible for maintaining
and protecting the personal information under its control.
Accountability for this function within our organization is held by:
Glen Roberts
EICP Initiative
c/o The Conference Board of Canada
255 Smyth Road
Ottawa, ON K1H 8M7
[email protected]
Identifying Purpose
The EICP Initiative will identify to an individual
the purposes for which personal information is collected at or before
the time the information is collected. Generally, the EICP Initiative
collects personal information for the following purposes:
However, there may be other circumstances that
require such information to be collected and used.
The EICP Initiative collects the following personal
information from individuals during the course of normal commercial
activities. The information obtained includes name, business title,
rank, function and general contact information, levels of interest for
our services and topics, and transaction activity with the EICP
Initiative.
This information is used primarily to determine an
individual's entitlement to the EICP Initiative. In addition, this
information may be used to:
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Enable individuals to tailor the presentation of our
services to better meet their needs (e.g., a customized home page,
selected distribution of our research reports).
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Inform individuals about EICP Initiative products and
services that we believe may be of interest to them.
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Better understand an individual's interests in our
products and services.
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Develop, enhance or improve products and services.
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Share delegate or participant information amongst
conference and network participants.
The EICP Initiative routinely collects anonymous,
non-personal information through our Web servers. This is information
that is not associated with or traced back to a specific individual.
Gathered electronically, this information includes the type of Web
browser used, the level of encryption a browser supports and the
Internet Protocol address. This information may be used for research and
analytical purposes, to examine how the Web site is being used and to
determine how it can be improved.
The EICP Initiative also uses cookies. A cookie is
a small piece of information that is sent to your computer when you
access a Web site. There are two kinds of cookies. A session cookie is
stored temporarily in your computer's memory. A session cookie is
destroyed as soon as you close your browser. A persistent cookie is a
more permanent line of text that gets saved to your hard drive.
We use session cookies on the EICP Initiative Web
site, to allow you to gain access to a document you requested prior to
being signed in. Persistent cookies are used to store your encrypted
user ID and password, so that you won't have to type it in each time
that you access e-Library. A persistent cookie is only set if you click
on �Remember my sign-in information.�
Consent
An individual's knowledge and consent are required
before the EICP Initiative is allowed to collect, use or disclose his or
her personal information, except where inappropriate. Where possible,
the EICP Initiative will obtain consent directly from the individual
concerned at the time of collection. After having provided consent, an
individual has the right to withdraw consent at any time by providing
reasonable notice to the EICP Initiative's Chief Privacy Officer.
By subscribing to our reports and services,
registering for a seminar, presentation or access to our on-line
information services, using other EICP Initiative member services, or
otherwise indicating approval, individuals consent to the collection and
use of their personal information for the purposes identified in this
Privacy Policy.
The EICP Initiative will not require you to consent
to the collection, use or disclosure of personal information beyond that
required to provide our products or services to you. If you wish to
withdraw your consent or to opt out of the uses or disclosures of your
information for the purposes identified in this Privacy Policy, you may
do so by contacting our Chief Privacy Officer. If your request requires
that we delete your registration information, we will no longer be able
to provide you with the services or products for which you have
subscribed. Cancellation will be subject to the terms and conditions of
the subscription or services provided, as applicable.
In limited circumstances, the EICP Initiative may
use or disclose personal information without the knowledge or consent of
the individual, for example, for purposes of debt collection, breaches
of agreements, as required by governmental bodies acting with authority,
or as authorized or required by applicable legislation.
Limiting Collection
The EICP Initiative collects only the information
that is necessary for the purposes outlined in this Privacy Policy.
Limiting Use, Disclosure and Retention
The EICP Initiative does not use personal
information for purposes other than those for which it was collected,
except with an individual's consent or as required by law. Once personal
information is no longer required to fulfill the identified purposes or
other legal requirements, it will be destroyed, deleted or made
anonymous.
The EICP Initiative sometimes uses the services of
external firms to assist us in communicating with individuals (e.g.,
surveys and mail distribution) or as a means of providing more effective
and efficient services to these individuals (e.g., technology support).
Our external suppliers are contractually obligated to keep the
information confidential, to use the information only for the purpose
requested and to destroy the information when it is no longer required.
Customer information is shared with external
service providers only to the extent required for the provision of such
services. Furthermore, the EICP Initiative does not sell personal
information to a third-party organization. In certain circumstances, we
allow basic contact information to be shared amongst members. Examples
of this include providing delegate lists for conferences to other
participants or sharing contact information amongst members of our
executive networks, to facilitate ongoing communication.
Personal information is retained only as long as
necessary for the fulfillment of the purposes stated in this policy.
Accuracy of Personal Information
Personal information is kept as accurate, complete
and up to date as necessary for the purposes for which it is to be used.
Individuals are encouraged to provide updates to their personal
information as changes occur, to enable us to continue to provide
services to them.
The personal information of customers can be
reviewed and modified either directly on-line or by contacting our Web
site administrator.
Glen Roberts
EICP Initiative
c/o The Conference Board of Canada
255 Smyth Road
Ottawa, ON K1H 8M7
[email protected]
Safeguarding Personal Information
Personal information, whatever its form, will be
protected by security safeguards appropriate to the sensitivity of the
information. The safeguards will protect personal information against
loss or theft, as well as unauthorized access, disclosure, copying, use
or modification. The measures of protection include:
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physical measures, for example, locking filing cabinets
and restricted access to offices;
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organizational measures, for example, security passes and
limiting access to the personal information on a �need-to-know� basis;
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technological measures, for example, the use of passwords
and encryption; and
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procedural measures, for example, the shredding of
sensitive personal information.
Openness
The EICP Initiative is committed to being open
about its policies and practices with respect to the handling of
personal information. Our Privacy Policy is available through our home
page and e-Library Web sites. If a hard copy or additional information
is required, requests for such information may be made to the Chief
Privacy Officer.
Access to Personal Information
Individuals may request a copy of their personal
information held at the EICP Initiative by submitting a written request
to the Chief Privacy Officer at the address above. Acceptable proof of
identification is required before such information is given out. If you
feel the information we have about you is inaccurate, you may request
that it be reviewed and, if inaccurate, changed, by contacting the Chief
Privacy Officer.
Challenging Compliance
An individual can challenge compliance with the
above policy by providing written details of the challenge to the Chief
Privacy Officer.
� Copyright 2004 EICP Initiative c/o The Conference
Board of Canada -
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